Booking Notice

1. Participants are responsible for ensuring that they are in suitable physical condition for the tours. If in doubt of your level of physical fitness, you are advised to consult your doctor. Participants are also responsible for maintaining their safety at all times and agree to follow the safety instructions given by us and to exercise due care and attention during the tours. All tours are to be undertaken at the participants’ own risk. None of us, our employees or our agents shall accept any liabilities or responsibilities in the event of illness, injury, death or loss or damage to personal properties of participants during the tours.
2. While we provide group personal accident insurance for participants on the tours, we strongly suggest you to purchase full travel insurance, including coverage for personal accident, death, medical expenses and emergency repatriation. We also strongly recommend that your insurance covers cancellation, curtailment, personal liability and loss of luggage and personal effects.
3. Force Majeure: None of us, our employees or our agents shall accept any liabilities or responsibilities for any loss or damage to, or expense incurred by, any of the participants as a result of any cancellation, delay or extension of a tour or any change in prior tour arrangements due to war, terrorist activities, riots, civil unrest, industrial action (in each case whether threatened or actual), weather conditions, fire, flood, drought, unforeseen alterations or rescheduling to public transport schedules or any other event outside the control of Instant Travel Service Ltd..
4. You agree to waive Instant Travel Service Ltd. of all liabilities and responsibilities, in whole or in part, for any loss, damage, injury, accident or inconvenience that may arise, whether directly or indirectly, as a result of any services provided by Instant Travel Service Ltd..
5. Instant Travel ServiceLtd. reserve the right to alter our suggested itineraries when the circumstances so require, including but not limited to, closure of shops or other attractions, disruptions of service by any of our service providers, or any of the force majeure events. If such alterations become necessary, we will make every effort to provide substitutions in kind to maintain the same quality of itinerary originally scheduled.
6. Instant Travel ServiceLtd. may, at our discretion, require any participant to be excluded from a tour whose conduct or state of health is detrimental to the enjoyment of the other participants or disruptive of the guides’ ability to provide service, and we shall be under no liability to reimburse the disruptive participant for any costs incurred by such participant or by other participants as a result thereof.
7. Any food or beverage consumed during a tour is at the participants’ own risk. We accept no liabilities or obligations in this regard.

Booking Methods

1. Bookings can be made directly by emailing to us at itsl@airticket.com.hk.
2. Payment can be made by means as specified by us, such as credit card and bank in to our bank accounts.
3. Save as otherwise agreed with us, bookings shall be made at least 14 days prior to the proposed start time of the tour, by payment of the total tour fee. Upon receipt of payment, we will send you a booking confirmation by email within 2 business days.

General Infomation

1. Instant Travel Service Ltd. reserve the right to make changes to the information, prices and itineraries of the tours as set out in our website. Provided that such changes have been made prior to the confirmation of a booking, such changes shall be binding on the participants.
2. Any information or advice provided by us on matters including but not limited to routes, climate, clothing, travel documents, baggage, special equipment, etc. is given in good faith but without responsibility on the part of us.
3. Instant Travel Service Ltd. reserve the right to make changes to these terms and conditions from time to time without prior notice to you.
4. Any failure on our part to exercise any rights under these terms and conditions shall not constitute a waiver of our rights.
5. If any provision of these terms and conditions is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability will attach only to such provision or part thereof and the remaining part of such provision and all other provisions will continue in full force and effect.
6. These terms and conditions and any non-contractual obligations arising out of or in connection with these terms and conditions are governed by, and shall be construed in accordance with, Hong Kong law.
7. You hereby irrevocably submit to the exclusive jurisdiction of the Hong Kong courts to settle any dispute arising out of or in connection with these terms and conditions, including any dispute relating to any non-contractual obligations arising out of or in connection with these terms and conditions.

Cancellation Policy

1. For cancellation made 7 days or more prior to the scheduled start time of the tour, you may (a) reschedule the tour with us at no extra costs; or (b) request for a refund of the tour fee paid, subject to the deduction of an administration fee of HK$500.